If your AirCard Watcher version is not R11.3.1104.0 Build 3008, you are eligible for a software upgrade. If you need to upgrade your firmware and software, see Download and install the firmware and software updates to your computer. Insert the mobile Internet key in a working USB port. Launch the Sierra Wireless Watcher connection. Mar 20, 2015.
Keep your mobile Internet key running efficiently by using the latest available firmware.
Before you update your mobile Internet key, you need to know your current firmware and software versions.
Windows
Mac OS X
Before you begin
Before you begin, you will need to do the following.
Download and install the firmware and software updates to your computer
Sierra Wireless Aircard Watcher
Windows
Mac OS X
7455 Software for AT&T, Verizon and FirstNet Support
Sierra Wireless Driver and Firmware for the Sierra Wireless 7455 multi carrier 4G/LTE module. Supports AT&T, Verizon and FirstNet network connectivity for TOUGHBOOK computers with Windows 10. Includes TOUGHBOOK models CF-33 MK1, CF-54 MK3, FZ-G1 MK5, FZ-M1 MK3, CF-20 MK2 and CF-31 MK6. This firmware build will allow customers to use FirstNet SIM.
Note: This package will automatically update modem FW if needed.
Note: Skylight Connection Manager is not an option.
Complete the registration form for your device first.
EM7455 Driver and Build 4915 [zip, 318mb, for Win 10]
7511 Software for AT&T, Verizon and FirstNet Support
Sierra Wireless Driver and Firmware for the Sierra Wireless 7511 multi carrier 4G/LTE module plus Band 14. Supports AT&T, Verizon and FirstNet network connectivity for TOUGHBOOK computers with Windows 10. Includes TOUGHBOOK models CF-33 MK1, CF-54 MK3 and FZ-55 MK1. This firmware build will allow customers to use FirstNet SIM.
Note: This package will automatically update modem FW if needed.
Note: Skylight Connection Manager is not an option.
EM7511 Driver and Build 5044 [zip, 228mb, for Win 10]
Gobi-5000 Software for AT&T and Verizon Wireless Support
Sierra Wireless Driver and Firmware for the Sierra Wireless MC7355 and EM7355 multi carrier 4G/LTE modules. Supports AT&T and Verizon, 3G and 4G/LTE network connectivity for TOUGHBOOK computers with Windows 7 and Windows 8/8.1. Includes TOUGHBOOK models CF-19, CF-31, CF-53, CF-54, CF-C2, FZ-G1, FZ-M1.
MC7355 Driver and FW Build 4368 [209mb, for Win 7, 8, 8.1, 10]
Skylight Connection Manager Build 4378 [34mb, for Windows 7, 8, 10]
Note: Connection manager is not required for Gobi-5000 (MC7355 or EM7355). Whenever possible, it is recommended to use Windows Mobile Broadband as the sole connection manager.
EM_MC7355 custom APN support document for Verizon Wireless
This document describes steps for Verizon Wireless customers (only) to follow, who are assigned non-standard APN (Access Point Name) to connect to Verizon Wireless network. The steps described must be followed in order for connectivity to occur on both Verizon Wireless LTE and EvDo networks..
EM_MC7355-Verizon-Wireless-Custom-APN-Support-Configuration-for-Windows-7-and-8.pdf [123k, for Windows 7, 8]
Gobi-3000 Software for AT&T and Verizon Wireless Support
The Sierra Wireless Watcher connection manager and Driver for the Sierra Wireless MC8355 module supports AT&T and Verizon 3G network connectivity. This software is for all 3G ready TOUGHBOOK computers including TOUGHBOOK models CF-19, CF-31, CF-53, CF-H2, CF-C1 and CF-C2.
Aircard Watcher Download Windows 10
Sierra_Aircard_Watcher_v3728_Win_XP_7.zip [zip, 24mb, for Windows XP/7]
Sierra Aircard Watcher Mac Download Cnet
ATT_MC8355_Driver_v3717_Win_XP_7_8.zip [zip, 66mb, for Windows XP/7/8]
CSA for Gobi-1000 and Gobi-2000 for AT&T and Verizon Wireless Support
The new CSA 2.0 includes the most recent versions of carrier connection managers for AT&T and Verizon Wireless*. This version supports Gobi-1000 and Gobi-2000 for AT&T and Verizon on Windows XP and Windows Vista. Please note, that Verizon connection manager also supports Win 7. ACM (AT&T Communications Manager) supports Win7 on Gobi-2000 only. Upon availability, AT&T will provide an updated ACM with Gobi 1000 support on Win 7 in the near future.
*Carrier Selection Application v2.00.1100.01.0193 includes AT&T Connection Manager v7.02.0110.0 and Verizon VZAccess Manager v7.2.9.1(2470a).
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